Quote:
Originally Posted by taming
. If someone (and Kobo is a bigger someone than any of us) doesn't contact the publisher, nothing will change.
As for telling us that they have done so--well, who would be satisfied with a generic remark like "we're looking into it"?
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As I said, they SHOULD contact the publisher. They'd damn well better contact the publisher. But the response to the consumer should be: "The problem originates with the file supplied by the publisher. We've alerted them to the problem and have asked them to supply a corrected file."