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I did that, but the problem just seemed to be getting worse, it seemed to be the Kobo itself. Finally after about 4 "paperclip" resets and 2 factory resets (!!!) it has decided to work properly (well - so far). I've lost my free books, no big deal as they are all readily available free downloads and most of them I didn't feel very interesting anyhow (not a big Mark Twain fan). Not happy as this is my 2nd Kobo - the 1st one didn't work from day one. A big waste of time and energy.
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