Quote:
Originally Posted by tcmoon
I have asked to return my device & be refunded my money. They have not answered so I had no choice but to have Visa dispute the charge. I think I will buy an iliad. Would anybody disagree with the choice of an iliad.
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Strange that they did not answer such a request. Did you check your spam filter to see if you missed a response?
I totally agree that you want to have a direct answer just confirming that they have got the email. So hopefully they will start using some system to keep track of these kind of things.