To me this is the real problem with e-reading. And instead of working to fix it, everyone seems bent on delivering a better e-reader. But without properly done books, what's the point?
But then again, I guess as long as Stieg Larrson, Dan Brown, Stephen King, and whatever Oprah is pushing that month are halfway decent, no one will care because bestsellers are probably responsible for 90% of sales.
It's just going to drive people to other channels though. Every single book I've bought so far (admittedly, only 4) had formatting problems, or lacked a proper TOC and chapters. So I had to do them myself.
If I have to spend 20-30 minutes re-formatting a book, why should I buy them? I want to support the author, but at the same time, if they are okay with selling a less than quality presentation of their works, then they are just as guilty as the publisher.
At least amazon lets you return books within a week.
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