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bitemeok · 11-01-2010, 01:51 PM

I recently bought an Oxford UP history book, Albion's Seed from the Sony ebook store. The epub file I received was garbled, filled with typos, and in fact missing whole pages of text (I was able to compare my copy to the partial text available on Google books)--to the point of being unreadable.

I complained to Sony Ebook store almost 2 weeks ago and they haven't contacted me back and are still selling the book.

I also contacted the publisher and an email exchange with an editor there, who seemed better informed than the person I spoke to at Sony. She said she would pass the complaint onto the appropriate person but that it was Sony that was responsible for making the epub.

Does anyone know if it is the case that Sony converts its own books (I assume from PDFs)?

If this was a paper copy I could easily return it, but it doesn't look like Sony is going to do anything about it. Although they will lose 5-600 $ worth of sales a year as a result.

11-01-2010, 01:51 PM	#1
bitemeok Connoisseur Posts: 55 Karma: 42 Join Date: Aug 2010 Location: Silver Spring, MD Device: Sony PRS-300	Who's Responsible for Shoddy Ebooks? I recently bought an Oxford UP history book, Albion's Seed from the Sony ebook store. The epub file I received was garbled, filled with typos, and in fact missing whole pages of text (I was able to compare my copy to the partial text available on Google books)--to the point of being unreadable. I complained to Sony Ebook store almost 2 weeks ago and they haven't contacted me back and are still selling the book. I also contacted the publisher and an email exchange with an editor there, who seemed better informed than the person I spoke to at Sony. She said she would pass the complaint onto the appropriate person but that it was Sony that was responsible for making the epub. Does anyone know if it is the case that Sony converts its own books (I assume from PDFs)? If this was a paper copy I could easily return it, but it doesn't look like Sony is going to do anything about it. Although they will lose 5-600 $ worth of sales a year as a result.