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pf983 · 10-30-2010, 07:32 PM

Can anyone share your Kindle 3G access experience in Vancouver or in Canada?

I just received my new Kindle 3 with 3G and WIFI access. WIFI works find. However, I am unable to access Kindle store or use browser with 3G. For Kindle store, it just stopped with a blank page and for browser access will timed out and got the error message "Your Kindle is unable to load the requested page.".

I called amazon's Kindle help line. They walked me through device reset and the 3-1-1 trick to switch telco service provider. We tried Telus 3G or Rogers 3G with no luck. Rogers 2G (i.e. EDGE) works fine. I have tried at my office in downtown and at home at Marople with the same result. I can confirm that 3G do available in these areas as I have both Rogers and Telus 3G Blackberry; for sure network coverage is not the issue, Kindle also show at least 3 bar in single strength.

Does anyone have better luck using 3G in Vancouver? Am I having a defective unit?

Thanks.

10-30-2010, 07:32 PM	#1
pf983 Junior Member Posts: 3 Karma: 10 Join Date: Sep 2010 Location: Vancouver, Canada Device: kindle 3	Kindle 3G access in Vancouver Can anyone share your Kindle 3G access experience in Vancouver or in Canada? I just received my new Kindle 3 with 3G and WIFI access. WIFI works find. However, I am unable to access Kindle store or use browser with 3G. For Kindle store, it just stopped with a blank page and for browser access will timed out and got the error message "Your Kindle is unable to load the requested page.". I called amazon's Kindle help line. They walked me through device reset and the 3-1-1 trick to switch telco service provider. We tried Telus 3G or Rogers 3G with no luck. Rogers 2G (i.e. EDGE) works fine. I have tried at my office in downtown and at home at Marople with the same result. I can confirm that 3G do available in these areas as I have both Rogers and Telus 3G Blackberry; for sure network coverage is not the issue, Kindle also show at least 3 bar in single strength. Does anyone have better luck using 3G in Vancouver? Am I having a defective unit? Thanks.