Stuff happens, they had some system problems... everyone does... I'd have stopped using the internet for purchases if I discontinued a retailer every time a site had problems... by all means complain, hey, sometimes it gets you some form of compensation, for the rest, "What do you expect from human-programmed computer systems?"
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Originally Posted by Halk
I don't think it is a scam. I just think their terms and conditions are so much in their favour there's a slight chance you'd lose out. Enough complaining though and it'd get sorted I guess, Sony are not a bad name!
The link to the Sony site links a PDF file which lists all the authorised retailers doing the discount. Be aware that it seems not all authorised retailers are doing it.
Sadly Waterstones annoyed me by sitting on my order for a full 24 hours before processing it. I placed the order at 9.30am on Thursday and it sat at processing until Friday before they processed it. They also have not given me a tracking number, which is what I expect as a minimum if I'm paying for courier delivery. Add to that their site doesn't work properly and you have to open an account without placing an order and then place the order for it to accept an address. First and last time I order from Waterstones!
If Sony had them in stock I'd order from them and pick it up myself.
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