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ddkilburn · 10-30-2010, 01:51 PM

Running 64 bit Windows7 Pro
The desktop software does not launch after installation. Just the spinning circle for a few seconds. Have uninstalled, reinstalled, re-downloaded several times.
Tried running the installer off of my original Kobo device but it seems to fetch the latest desktop software from the web which leaves me no further ahead.
Only hint is that the installer skips from about 3/4 done in the progress bar to the installation finished dialogue. Also installed c++ redist from MS which didn't help. Suggestions appreciated.

10-30-2010, 01:51 PM	#1
ddkilburn Junior Member Posts: 3 Karma: 10 Join Date: Oct 2010 Device: Kobo (original)	New Windows Kobo Desktop does not launch Running 64 bit Windows7 Pro The desktop software does not launch after installation. Just the spinning circle for a few seconds. Have uninstalled, reinstalled, re-downloaded several times. Tried running the installer off of my original Kobo device but it seems to fetch the latest desktop software from the web which leaves me no further ahead. Only hint is that the installer skips from about 3/4 done in the progress bar to the installation finished dialogue. Also installed c++ redist from MS which didn't help. Suggestions appreciated.