Problem has been solved and I chalk this one up to Kobo. The problem is that every time I entered the wi-fi security password, I would hit "Show Password" so I could verify that I entered it correctly. Then I would click "Join Network" and it wouldn't connect. So last night I thought I'd try one more time, and this time I didn't show the password before I tried to join and that solved the problem. IMHO, I think that should be considered a bug in Kobo. It shouldn't matter if the password is hidden or revealed!
Thanks to all who have tried to help me resolve this!
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