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Old 10-28-2010, 08:10 PM   #12
michael_h
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michael_h began at the beginning.
 
Posts: 20
Karma: 26
Join Date: Jun 2010
Location: Canada
Device: Kobo ebook reader
Success!

Quote:
Originally Posted by michael_h View Post
Tried deleting the bad install and reinstall. No go. Tried downloading a fresh app file and re-install. Still no go. Also, trying to re-install the 1.4 desktop from the files included in my original Kobo did not work. I just keep getting the same error message when I try to launch the desktop "Kobo Desktop Edition has encountered a problem and needs to close".
By following the suggestion in a different thread, I had removed the USB devices plugged into my netbook. However, I hadn't removed the SD card, so I did that. I also removed calibre, since I have never found it to be user friendly for my needs. Once I had done that, I was able to install the updated desktop without difficulty.

I do not know if the success was due to removing the SD card, or calibre, or both.
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