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Sad to say, but it could be down to the Kobo unit itself. We have Bell wireless and we had no problem setting up my husband's Kobo wifi. My unit, however, just won't connect to the network. I've been trying since I got it on Saturday. If I can't connect soon, I'll probably have to exchange the Kobo. (So much for my 4 kobo-no problems at all post!)
And I was the one who set up my husband's Kobo for him (I wanted to see if it was just my unit that had the problem) so I know it's not something I'm doing wrong. I've tried resetting it with the paperclip, but still no luck. (I think I almost have my 26 number pass code memorized!)
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