Quote:
Originally Posted by JCKOBO
We had our team up late last night trying to diagnose this issue. The closest we can find to a way to produce it in our lab is to sync on WiFi first, then on the Desktop app. The resolution is to do a factory reset of the device and then sync it to the Desktop only.
Can you give that a try?
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OK, I gave it a try.
1. Factory Reset
2. Plug USB cable into e-reader and firmware updates to 1.7.1
3. Start Kobo computer application and SYNC.
4. The latest last book I just purchased (of four total) is now viewable by the reader (that's good), but another of my four puchased books is not viewable (that's bad).
5. The "\.kobo\kepub" folder shows the four books are indeed loaded into the reader. The first book in the list is not viewable. I can do subsequent Sync's and the missing book shows in the Kobo computer application as re-loading each time I do a sync, and the first book in the list of the "\.kobo\kepub" folder of the reader shows its date updating, but I can't view that book with the reader. It's not in its library.
Note I haven't yet done a wireless sync as I don't want to mess with this test.
ltr