MobileRead Forums - View Single Post - Got a PRS-950 today

NNolan · 10-26-2010, 07:39 PM

I just tried to order a 950 off the BB website, for pickup at one of the local stores (they all still say they have it in stock, just like they said on Sunday). Within an hour I got an email admitting that the inventory is wrong. To add a little extra BB incompetence to the whole transaction, they supplied a # to call to make alternate arrangements for fulfilling the order...and that computer system is down.

Maybe spending that Nook trade-in gift card on Sony ebook cards is a better idea.

Update: I finally got through to Customer Service at BB last night and they offered to ship the 950 to me. Afterwards I checked the stock at the local stores on the website and they finally showed nothing in stock. This morning I have the "it's backordered and we don't know when we'll ever ship your order so would you like to cancel" email from BB, and all the local stores are showing the 950 in inventory again.

Grrr. Arghh.

10-26-2010, 07:39 PM	#63
NNolan Compulsive Gadget Geek Posts: 407 Karma: 4219324 Join Date: Mar 2010 Location: South Central Virginia Device: One of each, and two in some cases	I just tried to order a 950 off the BB website, for pickup at one of the local stores (they all still say they have it in stock, just like they said on Sunday). Within an hour I got an email admitting that the inventory is wrong. To add a little extra BB incompetence to the whole transaction, they supplied a # to call to make alternate arrangements for fulfilling the order...and that computer system is down. Maybe spending that Nook trade-in gift card on Sony ebook cards is a better idea. Update: I finally got through to Customer Service at BB last night and they offered to ship the 950 to me. Afterwards I checked the stock at the local stores on the website and they finally showed nothing in stock. This morning I have the "it's backordered and we don't know when we'll ever ship your order so would you like to cancel" email from BB, and all the local stores are showing the 950 in inventory again. Grrr. Arghh. Last edited by NNolan; 10-27-2010 at 06:25 AM.