There is another option for you to consider, if you do not want to go through another replacement and that is to get your money back and buy a Kindle or a PRS-350.
The good thing about the Kobo is that it is locally supported, unlike the Kindle and other ereaders.
You could also organise (if allowable by the store staff) to mail the Kobo back to the store and they can mail a replacement back to you.
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