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Old 10-25-2010, 06:25 PM   #26
Diane Stanley
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Diane Stanley began at the beginning.
 
Posts: 11
Karma: 10
Join Date: Oct 2010
Location: Ontario Canada
Device: Kobo
Taming it's Diane. We were talking on Facebook earlier. This is the message we are now getting from both 64 bit computers when we try to sync I am attaching the screen shot. It's the same on both computers. I'm not seeing if it attached so just in case here is the error message

"We are unable to update your devices database. Syncing cannot be completed."

I am running Windows Vista Home Edition and my husband is working with Windows 7 home edition.

My son did a diagnostic thing on my hubbies computer a few days ago that said the desktop device was not compatible with 64 bit systems, but neither of us are sure how he did this. Not sure when we will see him again as he works 2 jobs.

We are actually fine because we can either sync from a 32 bt laptop we have or buy books direct from the Kobo WiFi (We have done both) but there maybe people who don't have both of these options as we do.

Thenks Taming for all the advice you gave me earlier.
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