After three months the problems on my first white Kobo were sufficient that I exchanged it at the Chapters store for a black one. My black kobo has not had any issues for two months, very happy with it. The only thing that I've done differently with my black kobo is I've never put an SD card in it - the SD card seemed to cause some of the problems I was having with my white kobo, and since I really haven't needed the extra space, I've just gone without using it. Of course part of me is hoping something does go wrong with my kobo requiring it to be replaced by a kobo2
