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Old 10-25-2010, 08:29 AM   #174
geertm
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Posts: 822
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Join Date: Apr 2009
Location: The Netherlands
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Quote:
Originally Posted by CHAOSCU123 View Post
hello everyone
I nearly read every posts about the international buying issues about the nook I think my case is a little bit different ;
well first of all I lived in Turkey and on november 4 I am going to visit USA so I decided to order a nook before I go USA so I ordered the nook wifi by using my credit card but as an adress (both billing and shipment) I use one of my firend's adress who live in Usa but today (october 25) I checked my bank account and saw that barnsandnoble charged 162 dollar after that I checked my order from barndsandnoble site but realize my order status like this
"Unable to process order. Please call 1-877-379-0036, or 212-414-6024, if outside U.S."
I couldn't call the outside US number yet but I couldn't understand the sitiuation and I mailed them but they didn't respond me yet so what could be the problem my bank says that they confirm the payment and the company charged the amount succesfuly but after 6 days my product still not yet shipped is it a normal procedure?
You did not use a VPN, so B&N knows (because of your non-USA IP-address) that you are outside the US. They probably just want you to phone and to confirm that you know that you will not be able to buy B&N e-books outside the US. They do the same thing if you use a mail forwarding address that is known to B&N. So just phone them and probably everything will be all right.
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