Quote:
Originally Posted by techie42
I just had my black kobo do a screen fail. The lower left corner has gone grey and unresponsive. This is the second black kobo to fail (this was a replacment.) I can not find my receipt either. Any suggestions? Are Chapter's stores still forgiving?
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Man that really sucks. In-store exchange is worth a try, it's up to the branch manager to take it past the return date. That failing, you should be covered for this under the 1 year warranty.
Call or email customer care and ask for a replacement, email me your ticket # so I can follow up as well.
Let me know how you make out.