MobileRead Forums - View Single Post - Kobo desktop app (v1.7 [Oct 15, 2010]) is slow

kadnium · 10-24-2010, 10:37 AM

OS: Windows 7 Home Premium 64-bit
Virtual Machine: Windows 7 Ultimate 64-bit

In both environments the desktop app perform horribly (slow and unresponsive when trying to browse the online store). The virtual machine is a fresh install of windows 7 with latest updates. I did this to rule out the possibility that there is something on my main machine.

I do have kaspersky anti-virus running but the v1.4 and v1.6 version of the application run fine on both environments. The kobo support team asked me to install the latest from the web site (v1.6) but of course this doesn't sync with kobo wifi. And just to rule out the possibility, I went back to chapters and swapped hardware devices; small chance but of course, the device wasn't the problem. Overall the kobo support team has not been helpful; likely because its only at 1st level support; I hope it gets bumped up to 2nd/3rd level soon.

The fact that I'm the only one reporting this issue is odd; I can't think of anything else that is odd about my environment. As I said before, I have a fresh install of windows and the previous versions of the desktop app work fine.

10-24-2010, 10:37 AM	#3
kadnium Member Posts: 15 Karma: 16 Join Date: Oct 2010 Device: Kobo WiFi	OS: Windows 7 Home Premium 64-bit Virtual Machine: Windows 7 Ultimate 64-bit In both environments the desktop app perform horribly (slow and unresponsive when trying to browse the online store). The virtual machine is a fresh install of windows 7 with latest updates. I did this to rule out the possibility that there is something on my main machine. I do have kaspersky anti-virus running but the v1.4 and v1.6 version of the application run fine on both environments. The kobo support team asked me to install the latest from the web site (v1.6) but of course this doesn't sync with kobo wifi. And just to rule out the possibility, I went back to chapters and swapped hardware devices; small chance but of course, the device wasn't the problem. Overall the kobo support team has not been helpful; likely because its only at 1st level support; I hope it gets bumped up to 2nd/3rd level soon. The fact that I'm the only one reporting this issue is odd; I can't think of anything else that is odd about my environment. As I said before, I have a fresh install of windows and the previous versions of the desktop app work fine. Last edited by kadnium; 10-24-2010 at 10:39 AM.