Quote:
Originally Posted by chas0039
Wouldn't it be nice if they spent some time reading forums like this and had one of those "AhAh" moments when they realized how misdirected their policies are. Naaaa, never mind. We have a better chance of a balance budget.
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That's the only reason I bother to post in the B&N forum. Unfortunately, it's even more frustrating there because here at least I can connect the lack of results with the fact that no one in a position of power actually reads these posts. Over there, it's like they are listening in rapt attention only to go ahead and ignore every single thing when it comes time to put out updates or establish policies.
What's the point? "Customer feedback" appears to be a hollow mantra birthed by marketing hacks, fed by the PR schmucks and ultimately snuffed out by the corporate higher-ups and the cycle begins over.