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My experience with Amazon is they will go the extra mile and give the customer the benefit of the doubt if they bought something in error. Sure -- don't push that. Sometimes life happens and it's not necessary to find someone to blame for every small inconvenience that trips us up. But if you believe you didn't get what you bought, eyes-wide-open pressed "yes, I'll buy it", then of course ask for refund (right now: time is of the essence).
I try not to look at expenses on the micro-level. In principle, I won't spend $15.99 for an e-book ... but if the stars align, well, ok ... because overall, my e-books average out at $6.99 (I'm guessing, I don't know but I could find out the exact amount if arsed).
The point is: today a Margaret Truman mystery is $6.29 today and tomorrow $7.49 and a couple of week later $5.19 on sale. In the grand scheme of things, my "mystery e-book reading hobby" is costing me $30/mth and I'm getting enormous pleasure from the book-a-week adventures. The husband spends $10 on cigarettes in two days. Really, I'm getting a bargain. Even if I "get soaked" on an Ian Rankin $2 more than I see it offered a week after I bought it.
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