Thread: PRS-350 Broken Stylus prs 350
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Old 10-21-2010, 03:02 PM   #7
nieperdragon
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nieperdragon began at the beginning.
 
Posts: 11
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Join Date: Oct 2010
Location: Musselburgh
Device: Sony PRS-350
10 day wait

Quote:
Originally Posted by tvuongpham View Post
ARGH... the stylus broke ... I hardly used the darn stylus and can't imagine why it broken.
The portion above the metalic barrel.. where the top plastic pieces screws in..

Annoying..I called Sony Cust Serivce a replacement will be here in 10 days..

So the thing is my prs 600 had a much more durable stylus.. oh well..
Glad the new prs 350 screen doesn't really require a staus.
10 day wait. Lucky you!

I contact their tech support by email and they told me to take it back to the shop, or send it into a Sony Service Centre. For a broken stylus! Crazy.

Anyway. I mailed them back and said if I had to take it back I'd be asking for a refund so that I can purchase a different brand where the customer support is up to scratch.

Probably won't make any difference but I'm fed up with this kind of silliness.
I mean I can't even buy a proper replacement, and it's a dead cert any new stylus will also end up broken unless I don't use it at all!
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