Quote:
Originally Posted by Bic
Well, I found the manual and the dimensions are given on p. 19. But Customer Service has no clue. I called them about the error on the web page, asked them what the accurate dimensions are and what the screen is (pearl or not). The agent had no idea about either and didn't even know the manual was available until we read it together. He claimed it was too new a product for him to have info about!! Don't they want sales?
|
Spoke and wrote and email to Cust Sv early in September concerning the clearly wrong dimensions and received a number for the inquiry from Sony. Never received a follow up. Give up on Sony Customer Sv. It does not exist, and their return service is very slow. Too Big to Fail.