MobileRead Forums - View Single Post - Sony Customer Service Is Really Disappointing

jackinca · 10-20-2010, 08:06 PM

I have purchased many Sony products over the past 20 years. Their Customer Service is not dependable even though their products seem to be generally well manufactured and above the average. Their PRS 650 is a superior product and advanced over the competition, and the minuses are minor in my opinion for a reader interested in reading books period. Sony Customer Service is definitely "keep your fingers crossed" situation in my experience.

10-20-2010, 08:06 PM	#22
jackinca Connoisseur Posts: 59 Karma: 34 Join Date: Jan 2010 Device: sony 900	I have purchased many Sony products over the past 20 years. Their Customer Service is not dependable even though their products seem to be generally well manufactured and above the average. Their PRS 650 is a superior product and advanced over the competition, and the minuses are minor in my opinion for a reader interested in reading books period. Sony Customer Service is definitely "keep your fingers crossed" situation in my experience.