Quote:
Originally Posted by daffy4u
What exactly do you say to Amazon?
"Hey, I bought this broken Kindle that is still under warranty, will you send me a replacement?"
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That is pretty much what I say. You have to go through the 'call customer service' as emailing just gets you an email telling you to call...
It's best if you ask some questions of the original seller, like, "About when did you purchase it?", or "Is this really old - like an original-style kindle?" If they tell you they've had it less than a year, you're probably good to go. However, they may have purchased it with an extended warranty and if they purchased the extended at time of Kindle purchase, you've got that additional 1-2 years of coverage - something original owners forget.
Derek