Thread: Buy sony prs 350/650 at borders and get a free lighted case
View Single Post
Old 10-20-2010, 05:24 PM   #26
yekim54
What the Dog Saw
yekim54 ought to be getting tired of karma fortunes by now.yekim54 ought to be getting tired of karma fortunes by now.yekim54 ought to be getting tired of karma fortunes by now.yekim54 ought to be getting tired of karma fortunes by now.yekim54 ought to be getting tired of karma fortunes by now.yekim54 ought to be getting tired of karma fortunes by now.yekim54 ought to be getting tired of karma fortunes by now.yekim54 ought to be getting tired of karma fortunes by now.yekim54 ought to be getting tired of karma fortunes by now.yekim54 ought to be getting tired of karma fortunes by now.yekim54 ought to be getting tired of karma fortunes by now.
 
yekim54's Avatar
 
Posts: 311
Karma: 981684
Join Date: Jul 2008
Location: Dunn Loring
Device: Sony PRS-650, Surface3
Quote:
Originally Posted by Pagali View Post
Sorry guys... I got my 650 yesterday at my local Borders store, so I can't help you with the coupon problems. Just keep emailing or calling them until it works, maybe? Perhaps the website needs to catch up with the current state of affairs...
Here is the email I sent to Borders Customer Service:
Code:
The promotion code "TOUCHCOVER" for the Sony Touch Reader does not
work in my online shopping cart. This promotion is supposed to be valid until 
10/30/2010; a free Sony Touch Cover with Light is to be bundled with the purchase 
of the Sony Touch Reader. Please fix the website to accept this promotion code. 
Note: if I add the Sony Touch Cover with Light to my cart and then apply the 
promotion code, the shopping cart ends up with TWO covers in the list and the 
promo code gives a credit for ONE of them, but there is no way to remove the other 
cover from the shopping list.
I received this reply.
Code:
Thank you for contacting Borders.com regarding our promotion codes.

I’m sorry to hear that you are having trouble applying the discount to your order. 
Many of our promotion codes are now exclusively for our Borders Rewards customers only.

One way to take advantage of the savings is to log into your Borders.com account 
and enter the code on the Shopping Cart page. However, if you do not choose to 
sign in or create an account, you can “Continue as a Guest”. Once you have 
entered your email address, the system will connect your Borders Rewards account 
to the order, and you will be able to enter the discount code on the Payment Method page.

I hope this information is helpful.

We appreciate your patience and apologize for any inconvenience this may cause. If 
you have any other questions or comments, please don't hesitate to contact us.

Sincerely,
Borders Customer Care
I tried their suggestions and created a Borders Rewards account, but still could not get the "TOUCHCOVER" code to work. I gave up and drove to the Borders store in Fairfax, Va. and got the bundle deal there. Interestingly, the store did not have any Sony Readers or covers on display at the eReader kiosk; they were hidden away in the back.
yekim54 is offline   Reply With Quote