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Originally Posted by dondford
Yes, I setup is exactly like yours. As mentioned, I just updated the firm-ware to the beta 3.0.3, i wonder if this is the problem.
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seems unlikely as this problem is happening at the Calibre end before anything is sent to the device.
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Does Calibre have a Customer Service email address?
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No. Calibre is a (free) open-source product and therefore support is here via the user community.