Quote:
Originally Posted by Serena
Believe me, Pocketbook support and customer service is not a problem. I used to have a Sony, and got fed up with their lack of support. Pocketbook, however, has answered my questions in less than a day. I also managed to break my screen, and they replaced it and returned it back to me in less than a week (at cost).
And I'm much happier with the reader itself than the Sony brand. Pocketbook puts out a quality product.
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Thanks, Irex was the same - good quality, quick answers - especially since one of their developers is on MobleRead. Nevertheless, they went out of business. Before I purchase another expensive ereader, I'm going to make sure (as much as possible) that the business is solid. I may end up with Pocketbook, but I hope my Irex lasts at least another year so I can see what is then being offered in the market.