MobileRead Forums - View Single Post - PRS-650 Any chance to enjoy those promo for new sony?

katzki · 10-19-2010, 11:53 AM

I finally got a reply from sonystyle customer care.

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Dear *** ****,

Thank you for shopping with Sony Style.

I checked the current promotion for the Reader Touch Edition and the details show that from October 17-30, Sony Style offers a Free $50 eBook gift card with Reader Pocket and Reader Touch Edition. This promotion however is a Bundle Offer and base on the information noted in the Sony Style Purchase Assurance Program, we do not price match bundle offers.

To learn more about the Price Assurance Policy, please click the link :
https://www.sonystyle.com/webapp/wcs...0551&langId=-1

I understand that your purchase is less than a month ago and since I cannot fulfill your request for a price match, I requested a $20.00 credit from my supervisor. You will be receiving another email for the confirmation of the credit I requested on your behalf.

Please let me know if you have any further questions.

Thank you for choosing Sony Style!

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He says that he requested $20 credits on behalf of me. Surely, this is better than nothing. Anybody who thinks the promo is unfair can try same thing as I did. Or if you have an option of returning and repurchasing the promoted one, then go ahead. Any way, it seems that I have to be satisfied with the $20 credits that the customer care manager struggled to request on behalf of me. Not bad.

10-19-2010, 11:53 AM	#11
katzki Zealot Posts: 103 Karma: 736 Join Date: Oct 2010 Device: sony prs 650	I finally got a reply from sonystyle customer care. ------------------------------------------------------------------- Dear * **, Thank you for shopping with Sony Style. I checked the current promotion for the Reader Touch Edition and the details show that from October 17-30, Sony Style offers a Free $50 eBook gift card with Reader Pocket and Reader Touch Edition. This promotion however is a Bundle Offer and base on the information noted in the Sony Style Purchase Assurance Program, we do not price match bundle offers. To learn more about the Price Assurance Policy, please click the link : https://www.sonystyle.com/webapp/wcs...0551&langId=-1 I understand that your purchase is less than a month ago and since I cannot fulfill your request for a price match, I requested a $20.00 credit from my supervisor. You will be receiving another email for the confirmation of the credit I requested on your behalf. Please let me know if you have any further questions. Thank you for choosing Sony Style! --------------------------------------------------------------------------------------- He says that he requested $20 credits on behalf of me. Surely, this is better than nothing. Anybody who thinks the promo is unfair can try same thing as I did. Or if you have an option of returning and repurchasing the promoted one, then go ahead. Any way, it seems that I have to be satisfied with the $20 credits that the customer care manager struggled to request on behalf of me. Not bad.