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Old 10-19-2010, 06:31 AM   #5
katzki
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Posts: 103
Karma: 736
Join Date: Oct 2010
Device: sony prs 650
Quote:
Originally Posted by dcross9818 View Post
I called sony about this today, they said that there was nothing that they would do. I saw that I have 30 days from the shipment day to return (mine shipped on sept 21) so I am returning mine and purchasing at Borders for the free lighted case (rather than the $50 sony is offering, I chose the Borders sale since I had purchased the lighted case anyways, its just $50 back in my pocket.)

I would have gladly kept it if they price matched themselves, but they refused.

---dcross9818
I envy you, dcross9818.
In my case, my friend purchased the reader in the US and sent it to me. I had to pay lots of money to process such all. It seems that it will be very costly to send my reader back to USA and refund the reader and pay other custom taxes to get the new reader. So, if SONY decides not to give any benefits to early adopters, I don't have any other option but to stick to my reader. Maybe, this will affect my next purchase on sonystyle.com. Definitely, this policy increased my dissatisfaction over the purchase experience at SONYSTYLE.com.
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