I'm really hoping someone can help me solve this.
I've been using Calibre (and love it!) with my original Kobo on a Windows 7 64 bit computer to manage my bought books and personal text files.
I bought a new WiFi Kobo and Calibre isn't seeing it.
I updated to the latest version 0.7.23 in case that was the problem but no joy.
I will be so depressed if I can't use Calibre!
I know my way around a computer to operate it but I know nothing about code however I followed the instructions re running debug device detection in order to post the results here and hope for help.
With KOBO plugged in (and seen by Windows):
Version: 0.7.23
USB devices on system:
[u'usb\\root_hub&vid8086&pid3a36&rev0000',
u'usb\\root_hub&vid8086&pid3a39&rev0000',
u'usb\\root_hub&vid8086&pid3a37&rev0000',
u'usb\\root_hub&vid8086&pid3a38&rev0000',
u'usb\\root_hub&vid8086&pid3a34&rev0000',
u'usb\\root_hub&vid8086&pid3a35&rev0000',
u'usb\\root_hub20&vid8086&pid3a3c&rev0000',
u'usb\\root_hub20&vid8086&pid3a3a&rev0000',
u'usb\\vid_03f0&pid_6004&rev_0100',
u'usb\\vid_0409&pid_005a&rev_0100',
u'usb\\vid_0424&pid_2228&rev_0539',
u'usb\\vid_0424&pid_2512&rev_0000',
u'usb\\vid_0424&pid_2602&rev_0000',
u'usb\\vid_046d&pid_0a12&rev_0100',
u'usb\\vid_046d&pid_0a12&rev_0100&mi_00',
u'usb\\vid_046d&pid_0a12&rev_0100&mi_03',
u'usb\\vid_046d&pid_c512&rev_3007',
u'usb\\vid_046d&pid_c512&rev_3007&mi_00',
u'usb\\vid_046d&pid_c512&rev_3007&mi_01',
u'usb\\vid_04b8&pid_0007&rev_0100',
u'usb\\vid_051d&pid_0002&rev_0106',
u'usb\\vid_056a&pid_00b9&rev_0104',
u'usb\\vid_05e3&pid_0606&rev_0702']
Drives detected:
Available plugins: ALEX ANDROID AVANT AZBOOKA BLACKBERRY BOOQ BOOX COOL_ER CYBOOK DBOOK
E52 E71X EB511 EB600 EBK52 ECLICTO EDGE ELONEX ESLICK
FOLDER_DEVICE_FOR_CONFIG GEMEI GER2 HANLINV3 HANLINV5 ILIAD INVESBOOK
IPAPYRUS IREXDR1000 IREXDR800 IRIVER_STORY ITALICA ITUNES JETBOOK
JETBOOK_MINI KINDLE KINDLE2 KINDLE_DX KOBO KOGAN MENTOR MIBUK N516
N770 N810 NEWSMY NOOK NUUT2 PALMPRE PDNOVEL PDNOVEL_KOBO POCKETBOOK301
POCKETBOOK360 PRS505 README S60 SHINEBOOK SNE SOVOS SPECTRA SWEEX
TECLAST_K3 THEBOOK VELOCITYMICRO
Looking for devices...
Devices possibly connected: None
Then With Kobo disconnected:
Version: 0.7.23
USB devices on system:
[u'usb\\root_hub&vid8086&pid3a36&rev0000',
u'usb\\root_hub&vid8086&pid3a39&rev0000',
u'usb\\root_hub&vid8086&pid3a37&rev0000',
u'usb\\root_hub&vid8086&pid3a38&rev0000',
u'usb\\root_hub&vid8086&pid3a34&rev0000',
u'usb\\root_hub&vid8086&pid3a35&rev0000',
u'usb\\root_hub20&vid8086&pid3a3c&rev0000',
u'usb\\root_hub20&vid8086&pid3a3a&rev0000',
u'usb\\vid_03f0&pid_6004&rev_0100',
u'usb\\vid_0409&pid_005a&rev_0100',
u'usb\\vid_0424&pid_2228&rev_0539',
u'usb\\vid_0424&pid_2512&rev_0000',
u'usb\\vid_0424&pid_2602&rev_0000',
u'usb\\vid_046d&pid_0a12&rev_0100',
u'usb\\vid_046d&pid_0a12&rev_0100&mi_00',
u'usb\\vid_046d&pid_0a12&rev_0100&mi_03',
u'usb\\vid_046d&pid_c512&rev_3007',
u'usb\\vid_046d&pid_c512&rev_3007&mi_00',
u'usb\\vid_046d&pid_c512&rev_3007&mi_01',
u'usb\\vid_04b8&pid_0007&rev_0100',
u'usb\\vid_051d&pid_0002&rev_0106',
u'usb\\vid_056a&pid_00b9&rev_0104',
u'usb\\vid_05e3&pid_0606&rev_0702']
Drives detected:
Available plugins: ALEX ANDROID AVANT AZBOOKA BLACKBERRY BOOQ BOOX COOL_ER CYBOOK DBOOK
E52 E71X EB511 EB600 EBK52 ECLICTO EDGE ELONEX ESLICK
FOLDER_DEVICE_FOR_CONFIG GEMEI GER2 HANLINV3 HANLINV5 ILIAD INVESBOOK
IPAPYRUS IREXDR1000 IREXDR800 IRIVER_STORY ITALICA ITUNES JETBOOK
JETBOOK_MINI KINDLE KINDLE2 KINDLE_DX KOBO KOGAN MENTOR MIBUK N516
N770 N810 NEWSMY NOOK NUUT2 PALMPRE PDNOVEL PDNOVEL_KOBO POCKETBOOK301
POCKETBOOK360 PRS505 README S60 SHINEBOOK SNE SOVOS SPECTRA SWEEX
TECLAST_K3 THEBOOK VELOCITYMICRO
Looking for devices...
Devices possibly connected: None
I'd be grateful for any help anyone can give me but remember code is not my thing.
Joyful (not so much right now)