Quote:
Originally Posted by SensualPoet
As for one-click, if you do buy something in error, I certainly would, immediately, fire off a note to customer service to reverse the charge. If you haven't downloaded yet, you might get a positive response. And -- even if a download has taken place, you may still get a positive response the first time. But put away that trigger finger!  |
The problem with that is that if the bookstore charges in US dollars and you're not in the US, you lose out on the exchange rate on your CC, even if you get the purchase price "back".
I'm not so much annoyed because the book I accidentally ended up buying when I was trying to get a sample got cheaper later, because I'd have expected and been prepared for that had I been willing to pay to read the book *just right then*, as that Amazon's store is set up in such a way as to make it fairly easy to buy without clear confirmation or particular indication that's what one's doing.
I didn't even notice until sometime later when the "sample" on my Kindle seemed unusually long, and by that time I'd read a fair chunk of it and I figured I might as well not waste the 5% or so that would get eaten up by the two-way foreign currency back-and-forth, especially as the Canadian dollar had dropped substantially in the days that passed.
As it is, I've now padded out my Amazon account with a gift card so that should it happen again, at least I can return without incurring that financial penalty.
But I'm still annoyed enough at their automatic 1-click system that I'm very unlikely now to buy any of my e-books through them if I can get them at the same price at Kobo or even Sony, which for all its faults, at least has a shopping cart system.