Quote:
Originally Posted by ficbot
I never got mine. I submitted it and heard nothing back, so I did the "ask the librarian" thing and they send to resend it and they would keep a special eye. I did so and ccd it to the ask a librarian address with their reply quoted. This was several weeks ago. No response at all.
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Quote:
Originally Posted by viviena
Now I don't feel so sheepish.  I've also been in a similar situation, right down to one of the librarians asking me to email her personally after my other attempt failed. I think altogether I've emailed them with my application three times, slight variations in the attachment in case it was an image file size issue or something, but their mail server perhaps just really hates my address.
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I had the same problems and it took a while to resolve, once it was I have found it a great resource and everybody who responded extremely friendly an helpful.
This is most definitely an image size issue. I think once their server has rejected your email your address must go on their *Blocked* list. If you have the ability it is better to fax it to them.
Or maybe try providing the details asked for on the form via the ask the librarian page - just a thought.