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I think many people offered you an easy solution that you are ignoring.
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If you check my OP you'll find that I'm well aware of the existence of the ePub format, and that I'm aware that it displays graphics while the native format does not.
Again "download the ePub, break the DRM, reformat it in calibre so it displays properly on the Kobo, and transfer it to the device" is indeed a fix. It's just not an
elegant fix, and actually involves doing something legally grey-area. If the Kobo was a hobbyist piece of hardware this would be acceptable but the thing is intended for everyone to use. It shouldn't have such a major flaw in it's native format. ePubs are
supplemental to the native format and are provided so that you "own" a copy of the book you bought in case kobo folds, or you get a different reader, etc.
I'm not posting here asking for technical help or a fix, I'm posting to make a big deal out of a problem with the native Kobo format, in hopes somebody at Kobo notices and decides it's important enough to fix. Why people here seem annoyed by this is something i don't understand, but i'm new to these forums. fierce loyalty to corporations is something i'm not used to seeing outside of Apple fan communities, and while I don't subscribe to that particular brand of insanity either, i've owned and played with some Apple stuff and can grudgingly admit that some of
that adoration is warranted.
I'm posting about this
because I want Kobo to be successful I really like using my Kobo, but in some cases it requires a lot of tinkering to get things working properly. This may be fine in Australia or some other countries where Kobo is the only game in town, but in North America we have a wide variety of readers to choose from and right now the Kobo is practically unknown here, while everyone knows what a Kindle or Nook or even a Sony Reader is. If the Kobo ecosystem can't be as intuitive and problem-free as those products
it will fail.
Criticism is good, guys. If you have any problems with the Kobo hardware or software, speak up and let your voice be heard so Kobo realizes their consumers care about detail and improve their standards to match expectations. it just means a better experience for all of us.