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Hi Bob, I agree that we should hang in there with Jen, but not wanting to come across rude or arrogant, but how long should a consumer "hang in there"? I for one would like to see Astak grow, offer more products, remain competitive etc, but I am finding it rather difficult to continue on.
Looking at the issue of the website reporting out of stock, well it costs nothing for someone to do a quick addition and put in a header saying "expected stock/dispatch X-Date", but the opportunity cost to the company in potential lost revenue could be a reasonable dollar. A consumer isn't going to look at the product and see "out of stock" and check back over a prolonged period of time to see if they have any. Maybe a week or two, but then they will look elsewhere for a similar product. Having an expected stock/dispatch date people are more likely to hang in there.
You start to read around the forums and you see it clearly that once people know some firm dates, people tend to hang on in anticipation. LBook are talking expected date of the new 6" made by Jinke, nothing from Astak. Is it coming? is it not? Is Astak going to be stocking new models?
International ordering, can I buy internationally still? buy.com are the site that apparently has stock of the EZ line, but wont ship to me. The US dollar is weak at the moment so international buying is prime, but I can't, nor can any other person outside of the US buy products with ease. This is something that has been mentioned many a time.
The ereader market is really competitive, both with price and products on offer. It just really feels at times that our business isn't wanted.
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