Quote:
Originally Posted by kindlekitten
they probably told you they were going to send you a new one, yes? it is reasonable to keep the one you have until the new one arrives, but then you should return the original
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I was told on customer support I have two options.
Number 1:
Return Kindle under the 30-day-return policy. You will get a coupon with which you will buy a new Kindle. Amazon will refund the customs taxes and postal fee for returning. The first method is slower but less complicated
Number 2:
Amazon will send you another Kindle, which will also charge you (because I'm an international customer) for it. And when you will get the parcel, you will replace the new kindle with the old one, and send it back. You will get refunded (The second payment+all the fee).
The second method is more complicated and it would require to get another 160$(kindle + postage). I'm a student, so that's a no-go.