MobileRead Forums - View Single Post - Kindle 30-day return policy

Smaugikun · 10-14-2010, 03:45 PM

Okey, my kindle has screen problems... and after talking with the customer support, I was told they will replace it.

They advised me to send it back by 30-day return policy...
Now the question. What does 30-day means?
Does it mean I have time to send it till the last day (on the site, there's a button for returning an item and it says it's going to be open untill the 22 oct (the 30rd day from receiving my kindle in september) OR Does 30 days mean that they have to have it in their ware house by the 22 oct

I don't want to call their support again...I hate calling people...calling people speaking other language is even harder

Thank you for your help

10-14-2010, 03:45 PM	#1
Smaugikun Junior Member Posts: 3 Karma: 10 Join Date: Oct 2010 Device: Kindle 3	Kindle 30-day return policy Okey, my kindle has screen problems... and after talking with the customer support, I was told they will replace it. They advised me to send it back by 30-day return policy... Now the question. What does 30-day means? Does it mean I have time to send it till the last day (on the site, there's a button for returning an item and it says it's going to be open untill the 22 oct (the 30rd day from receiving my kindle in september) OR Does 30 days mean that they have to have it in their ware house by the 22 oct I don't want to call their support again...I hate calling people...calling people speaking other language is even harder Thank you for your help