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Nice to know how little some publishers think of their product, and the people who buy it. With that in mind, I think anything an indie author or publisher can do to assure customers they are making the extra effort to present quality work can only help their sales efforts. And if big pubs don't follow suit, I could see them losing significant market share to indies over time.
Of course, big pubs make up for their bad products with mass sales. As long as they have that, they are not likely to sweat little details like quality.
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