MobileRead Forums - View Single Post - Do ebooks need production notes up front?

dapriuk · 10-14-2010, 02:41 AM

Consumer protection in the UK includes the Sale of Goods Act 1979 which amongst othet things requires the goods being of satisfactory quality and fit for purpose. So Amazon et al may have a policy of no-refunds but may not have a choice if they want to sell ebooks in the UK and a customer demands a refund.

"Satisfactory" is described as what a "reasonable" person would expect, so is even one error in the text of a book reasonable, or are less than 10 errors acceptable?

Do the contracts between publisher and author include anything about the publisher having to meet specific levels of merchantable quality?

10-14-2010, 02:41 AM	#16
dapriuk Enthusiast Posts: 48 Karma: 160 Join Date: Jun 2010 Location: UK Device: Sony PRS-505, Lenovo X61 tablet PC, Advent Vega Android tablet	Consumer protection in the UK includes the Sale of Goods Act 1979 which amongst othet things requires the goods being of satisfactory quality and fit for purpose. So Amazon et al may have a policy of no-refunds but may not have a choice if they want to sell ebooks in the UK and a customer demands a refund. "Satisfactory" is described as what a "reasonable" person would expect, so is even one error in the text of a book reasonable, or are less than 10 errors acceptable? Do the contracts between publisher and author include anything about the publisher having to meet specific levels of merchantable quality? Last edited by dapriuk; 10-15-2010 at 12:57 AM. Reason: typos and missing text