Quote:
Originally Posted by Albright
Hackers have the benefit of not being hindered by pesky little things such as testing, quality assurance, legal review, providing tech support… all the trappings we expect from professionally-developed hardware and software.
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+1 Agree. A lot of the time the developers would
love to pack these devices with very nice additional features but find their hands too tightly bound - not by the upper management but rather by the wide reaching expectations of the
consumer.
Yes, some of us are fine to trade service levels for features but by and large even if a consumer says they want something, when things go wrong they'll launch that right back into your face. Remember, the "customer is always right", even if it's a paradox. The best way to avoid the ugly side is to just not build the features in... .and don't make it easy for the consumer to install new things because they'll blame you for that too when they do things wrong.
Not all consumers are like this of course - but the few that are make enough noise and cause enough pain to make you abandon all but the most rudimentary options.
Paul.