Quote:
Originally Posted by goldie
Thanks. I followed your instructions and it says:
"This device is disabled. (Code 22)
Click Enable Device to enable this device."
After I clicked Enable it told "Windows was not able to enable this device."
Any solution?
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At this point, google will be your friend. Your windows installation is corrupt, and you will probably need to engage in some serious system management voodoo based on what happens during various attempts to repair.
Note that this is almost certainly not a calibre problem. The difficulty most probably stems from your system being infected by some virus or another. The virus may or may not have been cleaned (I hope it is, otherwise your machine is probably a spam 'bot), but clearly your system is currently broken. A quick search has turned up some 5 different problems that can cause the problems you are seeing.
In your situation, I would reinstall windows. The problem is that there is no way at this point to know exactly what changed your system, but we can be fairly sure that whatever did it was not your buddy. In my experience, a reinstallation almost always turns out to be faster than messing around trying to figure out what files/registry settings/environment settings have been corrupted.
I hope your machine came with installation media. Save your documents etc to some external storage (e.g., a USB drive), format the hard disk, reinstall windows and your software, then restore the documents. *DO NOT* backup and restore any software, or you may find yourself in exactly the same place where you are now.