It is true that the Sony Reader Library software is not well written, but it is usable. It might take you a few minutes the first time around to figure it out, but after the initial learning curve you can load books into the readers as quickly as you can a Kindle. BTW, I've got a Kindle and although the WiFi loads really fast, though usually not in 60 seconds or less, the 3G AT&T coverage is so bad in Dallas/Fort Worth that I can almost read a book faster than AT&T 3G will transfer it!