Quote:
Originally Posted by jbenny
With failures like this, which happen within 30 days of purchase, shouldn't Bookeen pay for the shipping both ways? It seems unfair for someone who has just purchased an expensive device to have to pay more money for a defective unit, so soon.
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According to EU law, they should. But also, according to EU law the warranty should last 2 years (not 1 as they say). Cybook buyers must point that out to Bookeen.