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Old 11-15-2007, 06:49 PM   #12
ricdiogo
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Posts: 142
Karma: 700
Join Date: Jul 2007
Location: Lisbon, Portugal
Device: Cybook Gen 3
Quote:
Originally Posted by jbenny View Post
With failures like this, which happen within 30 days of purchase, shouldn't Bookeen pay for the shipping both ways? It seems unfair for someone who has just purchased an expensive device to have to pay more money for a defective unit, so soon.
According to EU law, they should. But also, according to EU law the warranty should last 2 years (not 1 as they say). Cybook buyers must point that out to Bookeen.

Last edited by ricdiogo; 11-15-2007 at 06:54 PM.
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