My iLiad screen is fine although not as 'white' as the newer generation eInk display on the Cybook. The CyBook lasted all of a week before going wrong ~ I'm sure there's the odd dud in every batch. Although I'd prefer it not to have happened, the speed that Bookeen have responded is a positive sign. According to tracking my CyBook is already in France ... speeding towards Paris ...
With the new Eurostar service only taking 2hr17min from London I should have taken (with my better half) it to Paris myself