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Old 10-10-2010, 11:10 PM   #2
ATDrake
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Posts: 11,517
Karma: 33048258
Join Date: Mar 2010
Location: Roundworld
Device: Kindle 2 International, Sony PRS-T1, BlackBerry PlayBook, Acer Iconia
Kobo, Nook, and Sony will probably be the easiest for you to get your hands upon, and possibly also for non-tech-savvy family members to use.

All will read Adobe DRM-ed ePub and PDF formats, which is what nearly all the other major e-booksellers and the library e-book systems will use. The Nook will also read ePub and eReader books in B&N's DRM scheme in addition to the Adobe stuff.

But while B&N are technically willing to sell to Canadians in their bookstore, in practice a lot of e-books that are available to Canadians in the other stores are labeled with "only ships to US addresses" at B&N, so that makes buying an inconvenience for which one would have to enter a US billing/shipping address (not necessarily an accurate one, though).

Also, their Customer Service kind of sucks, as they won't handle issues via e-mail and will make you phone up their tech support, which may possibly incur long-distance expenses if anything goes wrong.

As a Canadian myself, I say go with Kobo or Sony, depending on how many extra features your family members want. Both will sell e-books to Canadians openly, you can check the models out in-store if you live in an area with a Chapters or a Sony Store, and they probably won't make your family jump through too many hoops for decent customer support should they need it.

Also, you probably already know this, but just in case you don't; if you have a Kobo or Sony you're not just limited to buying e-books via their corresponding stores, but can freely shop at any Adobe DRM supporting place. This means that your family can buy books from the Sony Reader Store and load them up onto a Kobo and vice versa.

Hope this helps, and welcome to MobileRead!
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