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I'm gonna start sighing too. A lot more people are becoming interested in e-readers and e-books, and how to manage and convert them, so a lot more people will start using Calibre and asking questions about why this, why that... You have to be ready for it, and if you can't offer an explanation or at the very least point people to an FAQ every time it comes up, then perhaps you should avoid these kinds of threads. I think I saw someone whose sig has a link that leads to a very nice explanation to whys and wherefores of Calibre. It helped me clear up some confusion I had wrt the program, after which I finally decided that it's not for me.
I think it all comes down to what people want. If they want a folder-like structure, point them to the location of such a program, or at the very least let them know what to search for on Google. If someone says, Thank you very much, I used Calibre for several months but have personal issues with how it handles things, don't keep telling them how good a program it actually is, and how if they just tried more or if they spent time learning regexes and tweaking it, they'd be happy with it.
If I were to sigh every time a student came to me complaining about how she doesn't understand articles and doesn't see their point, and could I please explain them to her again, I'd be out of breath. It doesn't matter that I gave that lecture hundreds of times in the past five years I've been teaching - I smile, and say, Of course! Please step into my office and let's work on it.
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