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Well, I've tried uninstalling and reinstalling the eBook Library software a few more times, tried the libprs500 software a few more times (which still won't recognize that the device is connected) and finally went to Sony Tech Support. After walking me through a hard reset followed by yet another reinstall which (temporarily) made everything work, until I restarted the computer. Now, when installed, eBook Library no longer crashes when the PRS is connected, but it also doesn't recognize that it is connected (though for some reason it seems to recognize the flash card that was added to the PRS).
Short version is that I've given up on getting any of that kind of software to work on my system, with my PRS. But is there anything (other than collections) which I am losing access to by doing so? Can I manually create collections (a link would be great)?
Thanks to everyone who through their two cents in to help me sort this out.
P.S. Did my first few conversions with BD and it works great.
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