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Old 10-05-2010, 02:20 PM   #4
desertgrandma
Enjoying the show....
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Posts: 14,270
Karma: 10462843
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
Quote:
Originally Posted by LaniM View Post
I just got my kindle 3 today (I'm in New Zealand) and loaded a few ebooks on there and now I want to create collections but the option is greyed out (not to mention the top left hand corner says "My Kindle". I saw a previous thread in here that the kindle must be registered so I went onto Amazon and I saw that the kindle is already in my account, plus I purchased a couple of ebooks from Amazon earlier tonight and they went through ok. Any suggestions about what I need to do in order to create collections? The Help section in amazon didn't help me at all.

And in case anyone asks Wi-Fi is not available in my area either! I tried and it picked up nothing and 3G is not available in part of the country.

Thanks
L
Lani.....try calling CS Here is the support page.......scroll to the bottom, click on "contact us", sign into your account, enter your phone number, and they will call you immediately.

Amazon can walk you thru just about any problem that way........

http://www.amazon.com/gp/help/custom...deId=200503360
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