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Solicitous · 10-05-2010, 06:59 AM

Hi All,

I contacted Amazon today using the link at the bottom of the page of an ebook which had poor formatting and described the issue, stating the differences between it and other ebooks in the series which are formatted fine (essentially the left hand margin was excessive and no coverart).

IF Amazon do look at this and fix the formatting issues, how would I know it has been done? Do Amazon update the published date? Would I just need to check back every so often and re-download the sample? BTW this was based on the sample, not the purchased ebook, if it was the purchased ebook Amazon notify you do they not saying there is an updated release?? Heaven forbid do they fix the ebook and reply to your email saying it has been fixed?? (far fetched maybe but the stories of Amazon CS going out of their way to help you, it wouldn't surprise me at all).

10-05-2010, 06:59 AM	#1
Solicitous Wizard Posts: 1,434 Karma: 1525776 Join Date: Aug 2009 Location: TAS, Australia Device: Astak Pocket Pro (Black), 2 x Kindle WiFi (Graphite), iPod Touch 4G	Amazon CS and formatting question Hi All, I contacted Amazon today using the link at the bottom of the page of an ebook which had poor formatting and described the issue, stating the differences between it and other ebooks in the series which are formatted fine (essentially the left hand margin was excessive and no coverart). IF Amazon do look at this and fix the formatting issues, how would I know it has been done? Do Amazon update the published date? Would I just need to check back every so often and re-download the sample? BTW this was based on the sample, not the purchased ebook, if it was the purchased ebook Amazon notify you do they not saying there is an updated release?? Heaven forbid do they fix the ebook and reply to your email saying it has been fixed?? (far fetched maybe but the stories of Amazon CS going out of their way to help you, it wouldn't surprise me at all).