I am happy to report that after reviewing this with the manager of our customer service department we are issuing a $25.00 refund to "columbus" and will cancel the gift card he advises he cannot use.
While this does NOT mean we have revised the policy it does mean:
1) The policy is, as promised, under review, and
2) This should, we hope mollify "columbus" and render him whole.
Henry Posner
B&H Photo-Video